×
Quick Exit
Northbridge
227 Newcastle Street
Northbridge WA 6003
Phone:
(08) 6330 5400
TTY:
See below for more details
Fax:
(08) 6330 5499
Joondalup
Suite 6 Joondalup Lotteries House 70 Davidson Terrace
Joondalup WA 6027
Phone:
(08) 6330 5400
Fax:
(08) 9300 1699

How to get to WHFS

Click here for the Transperth Journey Planner, to find the easiest way via public transport.

(The closest bus stop to the Northbridge site is the Blue Cat, which stops on Aberdeen Street)

Outreach Locations

These are our main sites. We also have other outreach locations where clients can be seen. For further information please contact us on 6330 5400 or info@whfs.org.au

Contact details for clients who are deaf, or have a hearing or speech impairment

If you are deaf, or have a hearing impairment or speech impairment, and would like to contact us by phone, please call us using the National Relay Service:

  • TTY users phone 133 677 then ask for our phone number, 6330 5400.
  • Speak and Listen users phone 1300 555 727 then ask for our phone number, 6330 5400.
  • Internet relay users connect to the NRS then ask for our phone number, 6330 5400.
  • Video relay users choose the available NRS video relay contact on Skype and ask for our phone number, 6330 5400.
  • SMS relay users phone 0423 677 767 and ask for our phone number, 6330 5400.

For more information on accessing our services for people with disability click here.

Feedback and Complaints

Feedback

At Women’s Health & Family Services we are committed to improving the quality of services for our clients. As such we encourage clients or their family members to contact us if they have feedback (whether positive or negative) or complaints regarding their experience at WHFS.

Feedback can be provided in the following ways:

  • Speaking with your health WHFS worker
  • Emailing us directly via info@whfs.org.au
  • Calling us on 6330 5400 (if you are deaf, or have a hearing or speech impairment, please see the above section on ‘contacting us‘ with TTY)

All feedback is appreciated.

Formal Complaints

A complaint is any expression (written or verbal) of dissatisfaction with WHFS policies, procedures, charges, employees, and/or quality of service. All complaints are treated seriously, and will be followed up within the organisation.

We encourage clients to discuss any concerns or issues with their WHFS health worker, to allow us to fully understand the nature of the complaint. If however you wish to lodge a written complaint regarding disability access or your treatment at the service, this can be emailed to complaints@whfs.org.au

For more information

If you require further information on accessing Womens Health & Family Services, or have a suggestion on a topic not yet covered on this page, please feel free to contact us by:

  • Email, on info@whfs.org.au
  • Phone, on 6330 5400.
    Please note, if you are deaf, or have a hearing impairment or speech impairment, and would like to contact us by phone, please refer to the ‘contacting us’ section above.

Return to Top
(08) 6330 5400 info@whfs.org.au