This page outlines the management systems and structures of the Womens Health & Family Services organisation. If you wish to skip directly to a particular topic, simply click on the relevant heading below.

Organisation Chart

The following Organisation Chart outlines the structure of WHFS, and the relationships of the departments within. Click the image below to open the full size version.

Strategic Plan [2015 - 2018]

The following Strategic Plan outlines the future direction of WHFS as an organisation.
Click the image below to open the full size version.

Current Board Members

ChairAnne Banks-McAllister
Vice ChairSue Barnett
TreasurerPina Caffarelli
Board MemberJo Robinson-Smith
Board MemberJo Wilkie
Board MemberVictoria Campbell
Board MemberKathrina Bryen

The Role of the Board

Womens Health Care Association (WHCA) is an incorporated body under the Association Incorporation Act (1987). It operates under a community management model with a Board responsible for:

  • Strategic direction
  • Financial accountability and
  • The ongoing sustainability of the organisation

Members of the Board are drawn from the community and include women with particular expertise, experience and understanding of issues relating to women’s health and organisational management. Members of the Board work in an honorary capacity.

Delegated responsibility for the management of the Association’s services is vested by the Board in the Chief Executive Officer (CEO) and staff who are employed by the Board.

Legal responsibility for the Association lies with the Board.

The Role of the CEO

The CEO of WHCA has delegated responsibility for the day to day management of Womens Health & Family Services.  The CEO reports to the Board.

The role and responsibilities of the CEO include:

  • Supporting the philosophy of WHCA.
  • Acting legally and ethically within the guidelines of WHCA and their own professional body.
  • Developing and coordinating Womens Health & Family Services.
  • Advocating and lobbying on behalf of WHCA.
  • Promoting women’s health in the community and with government.
  • Networking with key stakeholders including government, business and NGO agencies in areas relating to women.
  • Providing leadership and vision to staff.
  • Delegating responsibility for key management areas to Service Managers.
  • Managing and supervising Service Managers.
  • Reporting and informing the Board of relevant issues relating to the legal, financial and management operations of Womens Health & Family Services.
  • Developing operational plans relevant to service/program area contract, the needs of target group members and the organisational strategic plan.
  • Conducting annual performance reviews of senior managers.
  • Developing individual senior management staff development plans in consultation with Service Managers.
  • Developing individual work plans in consultation with Service Managers.

The Role of Service Managers

Service Managers will be subject to broad direction from the CEO. They will exercise managerial responsibility for their area of management and in consultation with the CEO and other Service Managers, the organisation overall. In addition, Service Managers operate as a senior specialist providing multi function advice to other professional employees, various programs, the organisation and the CEO.

The role and responsibility of Service Managers is to:

  • Support the philosophy of Womens Health & Family Services.
  • Act legally and ethically within the guidelines of Womens Health & Family Services and their own professional body.
  • Adhere to the policies and procedures of Womens Health & Family Services.
  • Meet with, manage and supervise staff within their service area.
  • Attend Service Management meetings with the CEO and other Service Managers.
  • Report to the CEO and Service Managers on issues related to their service area.
  • Communicate regularly with staff of their service area about relevant issues.
  • Recruit staff in consultation with the CEO and other Service Managers.
  • Ensure the funding requirements for the program.
  • Manage the budget for their service area efficiently.
  • In consultation with the CEO, Service Managers and program staff, develop operational plans relevant to funding agreements, the organisational strategic plan, program area and the needs of target group members.
  • Conduct annual performance reviews of Service Area Coordinator/s and staff where relevant.
  • Develop individual staff development and work plans for Service Area Coordinator/s and staff where relevant.

The Role of Staff

Members of staff are employed by the Board to provide services to women within their program area.  Staff members report directly to their relevant Program Coordinator.

The role and responsibilities of each staff member is identified in her job description.  As well, all members of staff have a responsibility to:

  • Support the philosophy of WHCA.
  • Act legally and ethically within the guidelines of WHCA and their own professional body.
  • Adhere to the policies and procedures of Womens Health & Family Services.
  • Contribute to team meetings, staff meetings and supervision sessions as required.
  • Support their Program Coordinator, Service Manager, CEO and other members of staff of Womens Health & Family Services.
  • Report any problems or issues impacting on their work to their Program Coordinator and/or Service Manager.
  • Develop an annual work Plan and Staff Development Plan in conjunction with their Program Coordinator and/or Service Manager
  • Participate in team and staff meetings, planning days and professional development activities and contribute to the effective operation of Womens Health & Family Services.